Do You Want Your Insurance Agent To Be A Cartoon?
So we have all seen the cute little lizard with the stylish accent. We are well aware that shopping for insurance is so easy a bearded Neanderthal could do it. Everyone knows about Eddie Money, overly excited Wednesday camel commercials, and the countless billboards. Many of us like the bad jokes, others are over them.
So HOW does GEICO afford to spend close to $1 billion per year on advertising and still turn a profit?
The answers may surprise you…..
As an independent insurance agent, I am well aware that some insurers may attempt to deny coverage for your auto insurance accident or claim from time to time. Realistically, my job is to act as an intermediary between my clients and the insurance company. I help manage these disputes because I am licensed, educated, and experienced enough to understand the rights and coverage my clients have under the standard auto insurance contract. The fact of the matter is that when you insure with GEICO you are cutting out your most valuable resource, your insurance agent. If you have a claim with GEICO you are instructed to call an “800 number” or go online to file your claim. From this point on you are dealing with a representative of GEICO who may or may not even hold an insurance license or have any experience in dealing with these types of common situations. Do you really think this paid representative has your best interest in mind?
I recently came across a website where GEICO received an overall satisfaction rating of one star out of five. Out of 331 ratings on this website, 99% were three stars or less. That is a lot of unhappy premium paying consumers. It seems to be that GEICO is playing a numbers game when it comes to paying claims. Many of the experiences on this site seem to tell the same story over and over. Customers happily pay premiums, but when an unexpected event happens that causes them bodily harm, property damage, lost wages or even death, GEICO representatives simply deny coverage. Some people hire attorneys or insurance companies to attempt to recover from GEICO but the reality is many times it is too late. The reality is in many of these situations the clients actually do have the right coverage. In many instances, this could be avoided by hiring an independent agent, who works for you not the insurance company, to offer coverage advice and consulting when an accident happens.
As one unhappy GEICO client states “We had to do all the work and GEICO refused to do anything. Is this what GEICO calls customer service?”
Read some of the reviews for yourself at http://www.consumeraffairs.com/insurance/geico.htm
Let us know your thoughts and next time you see that little green lizard, stop and think to yourself….
“Do I really want this cartoon character to be my insurance agent?”